Privacy policy

Last Updated: July 19, 2025

Altius India Marketing Solutions (“Altius India”, “we”, “our”, or “us”) operates this website and online store, including all content, features, tools, products, and services (collectively, the “Services”) to provide business customers with a curated corporate gifting experience. The Services are powered by Shopify Inc., which enables us to offer a secure and efficient e-commerce platform.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or interact with our Services. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

“Personal information” refers to data that identifies or can be reasonably linked to an individual or business contact. We collect or process the following categories:

  • Contact Information: Name, company name, billing/shipping address, phone number, email.

  • Payment Information: Credit/debit card details, UPI or other payment method data, transaction records.

  • Account Details: Username, password, account settings.

  • Order Data: Products viewed, added to cart or wishlist, purchases, returns, or exchanges.

  • Device & Usage Data: IP address, browser type, cookies, interaction history with our Services.

  • Customer Communications: Support inquiries, email conversations, or feedback.

2. How We Collect Information

We may collect personal information:

  • Directly from you: During account creation, checkout, or customer service interactions.

  • Automatically: Through your use of the Services (e.g., via cookies, log files, or tracking tools).

  • From service providers: Such as Shopify, payment gateways, or fulfillment partners.

  • From marketing and business partners: When you interact with our ads or referral programs.

3. How We Use Your Information

We use your information for:

  • Fulfilling Orders: Processing payments, shipping products, managing accounts, and handling inquiries.

  • Improving User Experience: Personalizing your shopping journey, remembering preferences, suggesting products.

  • Marketing & Advertising: Sending offers, updates, and advertisements (with opt-out options).

  • Security & Fraud Prevention: Verifying identity, detecting suspicious activity, and securing transactions.

  • Legal Compliance: Responding to lawful requests and complying with applicable laws.

4. Information Disclosure

We may share your information under the following circumstances:

  • With Shopify: To operate our online store infrastructure.

  • With third-party vendors: For services like payment processing, shipping, customer support, analytics.

  • With marketing partners: For targeted advertising and promotional campaigns.

  • At your direction: When you request integration with social media or other services.

  • Corporate transactions: In the event of a merger, acquisition, or business restructuring.

  • Legal requirements: To comply with court orders or protect legal rights.

5. Shopify’s Role

Our store is hosted on Shopify, which collects and processes your personal information to provide and improve the Services. Shopify may also use this data for its own legitimate business interests. To learn more about Shopify’s privacy practices, please visit the Shopify Consumer Privacy Policy.

Depending on your jurisdiction, you may exercise data rights related to Shopify’s use of your information via the Shopify Privacy Portal.

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. You should review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our Services are not directed toward children or individuals under the age of majority in their jurisdiction. We do not knowingly collect or process personal information from children. If you believe a minor has shared information with us, please contact us to request deletion.

8. Security & Data Retention

While we implement industry-standard security measures, no system is completely secure. We encourage safe practices, such as using strong passwords and not sharing credentials.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law, including for accounting, dispute resolution, or legal compliance.

9. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access / Know – Request access to the information we hold about you.

  • Delete – Request deletion of your personal data.

  • Correct – Request correction of inaccurate or outdated information.

  • Portability – Request a copy of your data in a transferable format.

  • Marketing Preferences – Opt out of promotional communications at any time.

You can exercise these rights by contacting us at the information below. We may require identity verification before processing such requests.

10. International Data Transfers

If you are accessing the Services from outside India, your information may be processed in countries that may not provide the same level of data protection. When transferring data internationally, we follow legal mechanisms such as Standard Contractual Clauses or similar safeguards.

11. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. We encourage you to review this Policy periodically.

12. Contact Us

For questions, concerns, or to exercise your rights, please contact:

Altius India Marketing Solutions
📍 3rd Floor, Alka Plaza, opp. Ramoshi Gate, Next to Savitri Bai Phule High School, Bhawani Peth, Pune – 411042, Maharashtra, India
📞 +91 95453 34443
✉️ services@altiusindia.co.in